These terms and conditions apply to all order of Goods from JNL Blinds Pty Ltd (JNL Blinds, Us, We, Company, Our). These terms together with an order form a contract for the sale of the Goods.
In these terms and conditions
(a) “Client” (or ‘you’, ‘your’) means any persons we supply the goods to. (b) “Goods” means any products purchased and supplied from JNL Blinds Pty Ltd. (c) “Quote” means the description and cost we provide you in writing for the Goods.
2.1 All orders must be in writing and accompanied by a 50% non-refundable deposit unless agreed upon directly in writing from us. We also have the right to accept or reject any orders at our discretion.
2.2 From time to time a specific colour ordered by the client may not be available, if this occurs the client will have an option to either (a) select a different colour (b) wait for stock to become available or (c) select a different product and pay the difference if the new product is of higher value
2.3 All window furnishings must be removed from the client prior to the installation beginning. Should we have to remove any window furnishings this will incur a cost of $10 per window furnishing at the Clients expense.
2.4 All furniture and items are to be removed within a 2m space of each window to ensure a safe working space for us. Should an item or piece of furniture not be removed and occurs damage during an installation we are not liable for any cost to replace or repair any items.
3.1 The price for our goods will be written on the quotation that our client is provided with. We may change the price of our goods at any time.
3.2 We will invoice you for the deposit amount received following a receipt of your order. We will invoice you for the balance of the Goods once your Goods are ready.
3.3 Final balance is payable when the installation is pre-booked and confirmed. Final payment is to be made by direct transfer into our nominated bank account. All goods will remain as property of JNL Blinds Pty Ltd until paid for in full.
4.1 We will endeavour to adhere to our estimated time frames of delivery for each product however we will not be responsible for delay in delivery of any goods, and where delay occurs, the company may deliver the good at any reasonable subsequent time and the client must accept and pay for them.
5. Cancellations, changes or refunds
5.1 You may cancel your order of Goods from us within 12 hours of making the initial deposit. A request to cancel must be made in writing to firstname.lastname@example.org. Deposits will not be refunded if order is cancelled later than 12 hours from the the time the Client pays the initial deposit.
5.2 The client may change their order within 24 hours of making their payment though must request this in writing to email@example.com
5.3 If the client claims that goods sold or supplied are faulty or defective the client must notify their reasons in writing to the Company within 14 days of the date of delivery
5.4 If the client claims there is an issue or dispute with an invoice they must notify their reasons in writing to the Company within 14 days of the invoice issue date
6.1 Force Majeure we will not be liable for any breach of these Terms or failure to supply where such breach or failure is the result of an act of God, natural disaster, terrorism, war or any other occurrence beyond our reasonable control.
6.2 Amendment we may amend these terms with notice to the client.
Goods & Their estimated deliver time
Roller Shutters 2-4 weeks
Plantation Shutters 6-8 weeks
Venetian Blinds 4-6 weeks
*The above estimated times are a guide only.